Frequently Asked Questions

grubtech is a comprehensive restaurant technology platform that helps restaurants manage online orders, streamline operations, and grow their business. We integrate with POS systems, delivery platforms, and provide analytics to optimize your restaurant operations.

grubtech is designed for restaurants of all sizes - from independent cafes and SMEs to regional chains, global brands, and dark kitchens. Our solutions scale to meet your needs.

We offer flexible pricing plans based on your restaurant size and needs. Starting from affordable plans for single-location restaurants to enterprise solutions for multi-location operations. Contact our sales team for a custom quote.

Yes! We offer a 14-day free trial for gOnline Lite so you can experience the platform before committing. No credit card required.

Setup fees vary depending on your package and integration requirements. Many of our plans include free setup and onboarding support.

Implementation time varies by solution. gOnline Lite is fast to set up. More complex integrations with POS systems and multiple locations take longer to plan and roll out.

No! Our platform is designed to be user-friendly and intuitive. We provide comprehensive training and 24/7 support to ensure your success.

Absolutely. We use bank-level encryption and are SOC2 and ISO compliant. Your data is securely stored and backed up regularly.

We integrate with all major POS systems including Oracle MICROS, Toast, Square, Lightspeed, NCR Aloha, and many more. Check our integrations page for the full list.

Yes! We integrate with all major delivery platforms including Uber Eats, DoorDash, Deliveroo, Just Eat, Talabat, and more. Manage all orders from one dashboard.

Yes, we offer custom integration development for enterprise clients. Contact our sales team to discuss your specific needs.

We offer 24/7 customer support via phone, email, and live chat. Enterprise customers get dedicated account managers and priority support.

Yes! We provide comprehensive onboarding training for all new customers. We also offer ongoing training sessions and a detailed knowledge base.

Standard support tickets receive a quick response. Enterprise customers receive priority support.